Impreza Europe OÜ acting as ticket operator

IMPORTANT — PLEASE READ CAREFULLY
These Terms apply to Events organised by third parties. For these Events, Impreza Europe OÜ is not the organiser and acts solely as an intermediary in the sale of Tickets.
The Organiser of each Event is identified, together with its registered and contact details, on the Event page and in your order confirmation.
§ 1. DEFINITIONS

1. Operator – Impreza Europe OÜ, a company incorporated under the laws of the Republic of Estonia, with its registered office at Karu tn 14-8, Kesklinna linnaosa, Tallinn, Harju maakond, 10120, Estonia, entered in the Estonian Commercial Register (Äriregister) under registration number 17529963, EU VAT number: [VAT NUMBER], email: vpiska.pl@gmail.com.
2. Website – the online service available at impreza.events, together with its country subdomains.
3. Organiser – the third party organising the Event and responsible for its preparation, conduct and delivery, identified together with its registered and contact details on the Event page.
4. Event – an artistic, entertainment or cultural event taking place on a specified date or within a specified period, organised by the Organiser.
5. Ticket – an electronic document (PDF, QR code or barcode), issued by the Organiser or on its behalf, entitling the holder to single admission to the Event.
6. Service – the service provided electronically by the Operator, consisting of enabling the Client to conclude a Participation Agreement with the Organiser, handling payment, and generating and delivering the Ticket.
7. Participation Agreement – the agreement for attendance at the Event, concluded exclusively between the Client and the Organiser.
8. Client – a natural person with full legal capacity, a legal person, or an organisational unit without legal personality, placing an Order on the Website.
9. Consumer – a natural person concluding a contract for purposes not directly related to their business or professional activity, within the meaning of Article 2(1) of Directive 2011/83/EU and the law of their country of habitual residence. In the case of Consumers habitually resident in the Republic of Poland, a Consumer also means a natural person conducting business activity for whom the contract is not of a professional character.
10. Operator's Remuneration – the remuneration payable to the Operator by the Organiser for performing the Service, on the terms set out in their cooperation agreement. The Operator's Remuneration is not a charge levied on the Client and does not increase the price paid by the Client.
11. Order – the Client's declaration of intent to purchase a Ticket.
12. Event Rules – the separate rules established by the Organiser governing attendance at and conduct on the premises of the Event.

§ 2. THE OPERATOR'S ROLE AND ALLOCATION OF RESPONSIBILITY

1. The Operator is not the organiser of the Events covered by these Terms. The Operator acts solely as an intermediary, in the name and on behalf of the Organiser, under a separate cooperation agreement.
2. The Operator discloses the identity of the Organiser — its name, legal form, registered address, registration number and contact details — on the Event page and in the order confirmation.
3. The purchase of a Ticket through the Website gives rise to two separate legal relationships: a) the Participation Agreement — between the Client and the Organiser, concerning attendance at the Event; b) the agreement for the provision of the Service — between the Client and the Operator, concerning solely intermediation, payment handling and delivery of the Ticket.
4. The Operator is not a party to the Participation Agreement and bears no responsibility for its performance, in particular for: whether the Event takes place, its date, venue, programme, line-up, artistic and technical quality, organisational arrangements, safety at the Event, weather conditions, the content and form of the artistic performance, or the acts and omissions of the Organiser and those acting on its instructions.
5. The party solely responsible to the Client for the organisation and conduct of the Event, and for the consequences of its cancellation, rescheduling or change of programme, is the Organiser.
6. Information about the Event published on the Website (descriptions, images, programme, line-up, times, prices) originates from the Organiser. The Operator makes it available as received and does not verify its accuracy or currency. Such materials do not constitute an offer, but an invitation to conclude a contract.
7. Attendance at the Event is governed by the Event Rules established by the Organiser. The Client is required to review them before purchasing a Ticket. The Operator is not their author and bears no responsibility for their content or application.
8. The Service is deemed fully performed upon delivery of the Ticket in accordance with § 7.

§ 3. CROSS-BORDER SALES

1. The Operator sells Tickets for Events taking place in various Member States of the European Union.
2. In accordance with Regulation (EU) 2018/302, the Operator does not apply different general conditions of access to the Service based on nationality, place of residence or place of establishment.
3. The available payment methods are indicated during the purchase process. The Operator is not obliged to accept all payment instruments.
4. Attendance at the Event is subject to the law of the country in which the Event takes place, in particular as regards age restrictions, the sale and consumption of alcohol, event safety rules, and the obligation to present identification.
5. The Client bears sole responsibility for meeting the entry, visa and documentation requirements of the country of the Event. Inability to enter or refusal of entry at the border does not give rise to a refund.
6. These Terms may be made available in various language versions. The Client concludes the contract in the language in which the Website was presented to them at the time of placing the Order.

§ 4. TECHNICAL REQUIREMENTS AND USE OF THE WEBSITE

1. Use of the Website requires: a device with internet access, an up-to-date browser with JavaScript and cookies enabled, an active email address, and software capable of opening PDF files.
2. The Client shall use the Website in accordance with the law and good practice, and in particular shall not supply content of an unlawful nature.
3. Use of the Website by means of automated tools (bots, scripts, aggregators), as well as circumventing Order limits, bulk purchasing of Tickets, or disrupting the operation of the Website, is prohibited. Breach entitles the Operator to cancel Orders and invalidate Tickets in accordance with § 11(4).
4. The Operator reserves the right to temporary interruptions in the operation of the Website and does not guarantee its uninterrupted or error-free availability.
5. The Operator does not guarantee the availability of Tickets for any Event. Ticket allocations are determined by the Organiser.

§ 5. CONCLUSION OF THE CONTRACT AND ORDER PROCESSING

1. An Order is placed by selecting the Event and Ticket category, providing the required details, accepting these Terms, the Event Rules and the declarations referred to in § 8, and clicking the button marked "Order with obligation to pay" or equivalent.
2. Placing an Order constitutes an offer by the Client. The contract is concluded when the account of the Operator or of the payment service provider is credited with the full amount of the Order, and not upon placing the Order.
3. Until the moment referred to in paragraph 2, Tickets are not reserved. If the allocation is exhausted, the Operator declines the offer and the funds paid are refunded in full within 14 days.
4. The Client shall provide true, complete and current details, in particular a correct email address. The Operator is not responsible for non-delivery of a Ticket resulting from incorrect details, a full mailbox, spam filters, or blocking by the Client's email provider.
5. The Operator may impose limits on the number of Tickets per Client, email address, telephone number, IP address or payment instrument.
6. Manifest pricing error. Where a price is displayed that is grossly disproportionate to the market value of the Ticket, arising from a system error, an error in data supplied by the Organiser, or a clerical error, the Operator is entitled to avoid the legal effects of a declaration of intent made under a mistake and to cancel the Order, refunding all funds paid within 14 days. No further claims arise.

§ 6. PRICES, PAYMENTS AND DOCUMENTS

1. Ticket prices are set solely by the Organiser and are stated gross, in euro (EUR). Where a different currency applies to a given Event, it is indicated on the Event page.
2. The Client pays only the Ticket price stated on the Event page. The Operator does not charge the Client any commission, service fee or other additional charge. The price displayed when selecting a Ticket is the final price and is identical to the amount presented before clicking the button referred to in § 5(1).
3. Settlements between the Operator and the Organiser are governed by their separate cooperation agreement. Such settlements are an internal matter between those parties and do not affect the amount paid by the Client or the amount of any refund due to them. 3a. Acceptance of payment. The Operator accepts the Client's payment in the name and on behalf of the Organiser, under a cooperation agreement authorising the Operator to conclude Participation Agreements on the Organiser's behalf. Payment made by the Client through the Website discharges the Client's obligation to the Organiser in full at the moment it is made; the Client cannot be required to pay the Organiser again.
4. VAT is accounted for in accordance with the law of the Member State in which the Event actually takes place (Article 53 of Directive 2006/112/EC), as stated on the sales document.
5. Payments are handled by external payment service providers. The Operator does not store payment instrument data and is not responsible for the operation, availability, or refusal of authorisation on the provider's side.
6. Currency conversion costs, the Client's bank charges, and fees under the terms of the payment instrument issuer are borne by the Client.
7. Confirmation of purchase is delivered electronically together with the Ticket. The Client consents to receiving sales documents in electronic form only.
8. An invoice bearing the details of a business purchaser is issued only upon request made no later than when placing the Order, together with complete details including a tax identification number. The sales document is delivered to the Client electronically in accordance with paragraph 7.
9. Dynamic pricing. Prices may vary depending on the allocation, the time of purchase, the sales channel and promotional campaigns. A subsequent price reduction or promotion does not entitle the Client to a refund of the difference.
10. Promotional tickets. Tickets purchased under promotional campaigns, pre-sale, discount codes, last-minute offers or group packages may be subject to additional restrictions indicated at the point of sale.

§ 7. DELIVERY OF THE TICKET

1. The Ticket is delivered electronically only, to the email address given in the Order, promptly after payment is credited and no later than within 24 hours.
2. Delivery is deemed to occur when the message is entered into the means of electronic communication in such a way that the Client was able to access its content, irrespective of whether it was actually read.
3. If the Ticket is not received, the Client shall check the spam folder and any filtering tabs, and then contact the Operator at vpiska.pl@gmail.com no later than 24 hours before the start of the Event.
4. A notification made after the deadline in paragraph 3, or after the Event has begun, does not give rise to a refund or other claims, provided the Ticket was delivered in accordance with paragraphs 1–2.
5. The Operator issues a duplicate following verification of identity and Order details. Issuing a duplicate invalidates the previously issued code.

§ 8. NO RIGHT OF WITHDRAWAL

1. In accordance with Article 16(l) of Directive 2011/83/EU of the European Parliament and of the Council, the right to withdraw from a distance contract does not apply to a Consumer in respect of contracts for services relating to leisure activities, entertainment, sporting or cultural events, where the contract provides for a specific date or period of performance.
2. Directive 2011/83/EU is fully harmonising in this respect. The exclusion referred to in paragraph 1 has been implemented into the national law of all Member States of the European Union and of the European Economic Area and applies irrespective of the Consumer's country of habitual residence and of the country in which the Event takes place. Under Estonian law this exclusion is contained in § 53(4)(7) of the Võlaõigusseadus.
3. All Tickets relate to Events taking place on a specified date or within a specified period. Consequently, purchased Tickets are not refundable or exchangeable, and the Consumer has no statutory right of withdrawal within 14 days.
4. The Client makes an express acknowledgement of the information in paragraphs 1–3 by ticking a separate, non-pre-ticked checkbox reading: "I acknowledge that the Event has a specified date and that, pursuant to Article 16(l) of Directive 2011/83/EU, I have no right to withdraw from the contract within 14 days and the ticket purchased is non-refundable."
5. The Client requests that performance of the Service begin before the expiry of the withdrawal period and acknowledges that, upon full performance of the Service — that is, delivery of the Ticket — the right of withdrawal is also lost in respect of the intermediation Service itself. This declaration is made by ticking a separate checkbox.
6. A change of plans, illness, a scheduling conflict, inability to travel, refusal of leave, refusal of entry to the country of the Event, loss of identification, or any other circumstance attributable to the Client does not give rise to a refund.
7. This paragraph does not affect the rights set out in § 10 and § 12.

§ 9. USE OF THE TICKET

1. A Ticket entitles the holder to single admission. The code on the Ticket is scanned once only.
2. Admission is granted solely to the person who first presents the Ticket for scanning. Subsequent presentations of the same code do not entitle the holder to admission and give rise to no claims against the Operator or the Organiser.
3. The Client bears sole responsibility for protecting the Ticket against access by unauthorised persons, including the consequences of sharing, copying, publishing it on social media, forwarding it to third parties, or losing it.
4. The Ticket may not be copied, altered, or used for advertising, promotional, competition or other commercial purposes without the Organiser's prior written consent.
5. The Ticket is not a security. It constitutes a revocable permission granted by the Organiser for the holder to attend, which may be withdrawn by the Organiser or by stewarding staff for reasons connected with safety and order, on the terms of the Event Rules.
6. Refusal of admission, removal from the Event premises, or leaving early for reasons attributable to the attendee do not give rise to a refund of the Ticket price in any part.
7. The minimum age of an attendee is 16, unless a different age limit has been set by the Organiser for a given Event, in which case the limit stated on the Event page applies. Age restrictions are set by the Organiser having regard to the law of the country in which the Event takes place, in particular provisions on the sale and consumption of alcohol. Age is verified at the entrance on the basis of photographic identification. Lack of entitlement on grounds of age, absence of identification, or refusal to present it do not give rise to a refund of the Ticket price in any part.
8. Attendance at an Event may involve exposure to high sound levels, lighting effects including strobe lighting, and pyrotechnic and smoke effects. Persons suffering from conditions whose symptoms may be aggravated (including epilepsy, migraine, cardiac conditions, pregnancy) decide on their attendance independently.

§ 10. CANCELLATION, RESCHEDULING AND CHANGES TO THE EVENT

1. The decision to cancel the Event, or to change its date, venue or programme, is taken solely by the Organiser. The Operator informs Clients promptly after receiving that information from the Organiser, at the email address given in the Order. The Operator is not responsible for delay or failure by the Organiser to communicate such information.
2. The following do not constitute a material change to the Event and do not give rise to a refund, in particular: a) a change in, or the absence of, any artist, performer or DJ, including those named in promotional materials, provided the Event takes place in the character announced; b) a change in the order or duration of individual performances, or changes to the schedule (line-up, timetable); c) a change to the start or finish time within the same day or night; d) a change to the layout of the space, stage, zones, or a change of location within the same venue; e) a change to the scope of catering, additional attractions or amenities; f) a change of venue to another of comparable standard within the same city or town; g) restrictions arising from decisions of public authorities, weather conditions or safety requirements, provided the Event takes place.
3. The programme and line-up are indicative and may change up to and including the day of the Event.
4. Cancellation of the Event entitles the Client to a refund of the Ticket price from the Organiser, on the terms of § 12.
5. Rescheduling of the Event — the Ticket remains valid for the new date without exchange. A Client who does not accept the new date may submit a request for a refund of the Ticket price within 14 days of the date on which notification was sent. Failure to submit a request within that period constitutes acceptance of the new date.
6. If the Event is interrupted after it has begun for reasons beyond the Organiser's control, including attendee safety, weather conditions or a decision of the emergency services, no refund arises, provided that at least half of the scheduled duration was delivered.

§ 11. RESALE AND TRANSFER OF THE TICKET

1. Resale of a Ticket at a profit, offering it for sale for gain, and disposing of it on auction platforms and classified advertising services are prohibited.
2. In certain Member States, including the Republic of Poland, the sale or offering for sale of admission tickets to artistic or entertainment events for profit constitutes an offence (under Polish law, Article 133 of the Code of Petty Offences).
3. Transfer of a Ticket to a third party free of charge is permitted; the transferor is responsible for making that person aware of these Terms and the Event Rules. Transfer does not confer on the third party any rights against the Operator, including any right to a refund.
4. The Operator and the Organiser are entitled to invalidate a Ticket without refund where the Ticket: was acquired in breach of paragraph 1 or 2; was acquired in breach of § 4(3); was paid for using a payment instrument used without the authorisation of the person entitled; has been made the subject of a chargeback procedure; or where its code has been published.
5. Where a chargeback procedure is initiated without justification, the Operator is entitled to recover the costs incurred, including fees charged by the payment service provider.
6. A Client who transfers a Ticket remains the sole party entitled and obliged towards the Operator under the agreement for the provision of the Service. The person to whom the Ticket was transferred has no claim against the Operator for a refund, exchange or compensation.
7. Tickets are personalised. A Ticket bears the first name and surname of the Client given in the Order. Admission is conditional on the details on the Ticket matching the photographic identification presented at the entrance. A discrepancy constitutes grounds for refusal of admission without any right to a refund.
8. Changing the details on a Ticket. A request to change the name on a Ticket must be submitted to vpiska.pl@gmail.com no later than 48 hours before the start of the Event. The Operator considers the request at its discretion, in agreement with the Organiser, and may make the change conditional on an administrative fee indicated on the Website. A change of details invalidates the previously issued code.
9. Given the personalised nature of Tickets, the free transfer referred to in paragraph 3 requires a prior change of details in accordance with paragraph 8.

§ 12. REFUNDS

1. Refunds are made only in the cases set out in § 10(4) and (5) and in § 5(3) and (6). Outside those cases, purchased Tickets are not refundable or exchangeable.
2. A refund is made using the same payment method used for payment, within 14 days of the request being accepted as justified, unless the Client expressly agrees to another method that does not incur additional costs for them.
3. The basis for a refund is a request submitted by the Client stating the Order number and the email address used for the purchase. The Operator is entitled to verify the Client's identity.
4. A refund is made only to the Client who made the purchase. Third parties, including purchasers on resale, are not entitled to a refund.
5. A refund covers the full Ticket price paid by the Client. As the Operator charges the Client no additional fees, no deductions are made from the refund amount. The settlement of the Operator's Remuneration with the Organiser, referred to in § 6(3), takes place separately and is not borne by the Client.
6. The party obliged to refund the Ticket price is the Organiser, as the party to the Participation Agreement whose non-performance forms the basis of the refund. The Operator, having accepted payment in the name and on behalf of the Organiser (§ 6(3a)), administers the refund on the Organiser's behalf — as a rule, by crediting the payment instrument used for the purchase.
7. The Client submits a refund request to the Operator, at the address indicated in § 14(1). The Operator handles the request and informs the Client of its status. Where a refund cannot be made for reasons attributable to the Organiser, the Operator promptly informs the Client and provides the Organiser's details so that the claim may be pursued directly.
8. The Operator does not reimburse costs incurred in connection with planned attendance at the Event, in particular travel, accommodation, childcare, leave, parking, or loss of profit.
9. Time limit for requests. A refund request arising from cancellation of an Event must be submitted within 30 daysof the date on which notification was sent. Later requests are considered only within the statutory limitation periods.
10. No assignment. Transfer of claims arising under these Terms to a third party, in particular to an entity engaged in the purchase and pursuit of claims, requires the Operator's prior written consent. This paragraph does not apply to Consumers to the extent that it would be contrary to mandatory provisions of law.
11. A refund does not cover the value of additional benefits actually used, in particular catering vouchers and drinks packages.
12. Tickets acquired outside the Website, on resale, from third parties, or under promotional campaigns run by third parties are not refunded by the Operator.

§ 13. THE OPERATOR'S LIABILITY

1. The Operator is liable solely for the proper performance of the Service, that is, for correct handling of the Order, acceptance of payment, and generation and delivery of the Ticket in accordance with § 7.
2. The Operator is not liable for: a) non-performance or improper performance of the Participation Agreement by the Organiser; b) the content of information about the Event supplied by the Organiser, including the line-up, programme, prices and conditions of attendance; c) the content and application of the Event Rules; d) refusal of admission to the Event or removal of an attendee from its premises; e) injury to persons or damage to property occurring on the Event premises; f) the insolvency of the Organiser or its failure to transfer funds due to the Client by way of refund; g) the operation and availability of the systems of payment service providers, email providers and telecommunications operators; h) the consequences of the Client providing incorrect or incomplete details; i) the consequences of the Ticket being made available to unauthorised persons; j) interruptions in the availability of the Website arising from technical reasons or force majeure; k) the availability, scope and quality of additional services provided by the Organiser or third parties, in particular VIP areas, cloakrooms, parking and catering; l) the length of queues and waiting times for admission; m) content published by the Organiser or third parties on social media, and promotional materials not originating from the Operator; n) the consequences of the Client failing to review the Event Rules.
3. Liability towards a Client who is not a Consumer is limited to actual loss, and in any event to no more than the amount paid for the Tickets covered by the Order concerned. Liability for loss of profit and for indirect and consequential loss is excluded. This limitation does not apply to loss caused intentionally or through gross negligence.
4. Liability towards a Consumer is governed by mandatory provisions of law; paragraph 3 does not apply to Consumers.

§ 14. COMPLAINTS

1. Complaints concerning the Service — the purchase process, payment, delivery of the Ticket, operation of the Website — are submitted to the Operator at vpiska.pl@gmail.com, or in writing to: Impreza Europe OÜ, Karu tn 14-8, 10120 Tallinn, Estonia.
2. Complaints concerning the Event — its conduct, programme, line-up, organisational arrangements, cancellation or rescheduling — are submitted to the Organiser, using the contact details given on the Event page and in the order confirmation.
3. On receiving a complaint of the kind referred to in paragraph 2, the Operator forwards it to the Organiser and informs the Client that it has done so, within 7 days. Forwarding a complaint does not constitute acceptance by the Operator of responsibility for its subject matter.
4. A complaint should state: the Order number, the email address used for the purchase, a description of the concerns, and the Client's request.
5. Complaints concerning the Service are considered within 14 days of receipt. A reply is sent to the email address from which the complaint was sent.
6. Complaints concerning the conduct of an Event should preferably be submitted within 14 days of its conclusion. That period does not limit a Consumer's statutory rights.

§ 15. PERSONAL DATA

1. The controller of personal data in respect of the provision of the Service is Impreza Europe OÜ, with its registered office as set out in § 1(1). Contact: vpiska.pl@gmail.com.
2. The controller of personal data in respect of the performance of the Participation Agreement is the Organiser. The Operator transfers to the Organiser the data necessary to perform the Participation Agreement, manage admission to the Event and handle complaints. The Organiser is a separate controller in respect of that data and bears independent responsibility for its processing. The Organiser's contact details are given on the Event page.
3. Data is processed for the purposes of: performing the contract (Article 6(1)(b) GDPR); complying with legal obligations, including tax and accounting obligations (Article 6(1)(c) GDPR); and establishing, exercising or defending claims and preventing abuse (Article 6(1)(f) GDPR).
4. Providing data is voluntary but necessary to conclude and perform the contract.
5. Data is retained for as long as necessary to achieve those purposes, and in any event no shorter than the limitation period for claims and the periods required by tax and accounting law.
6. The Client has the right of access, rectification, erasure, restriction of processing, portability, objection, and to lodge a complaint with a supervisory authority. The Operator's lead supervisory authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, Tatari 39, 10134 Tallinn, info@aki.ee). The Client may also lodge a complaint with the supervisory authority of their country of habitual residence.
7. Further details are set out in the Privacy Policy at https://impreza.events/privacypolicy and the Cookie Policy at https://impreza.events/cookiepolicy.

§ 16. FORCE MAJEURE

1. Neither party is liable for non-performance or improper performance of obligations under these Terms where it results from force majeure.
2. Force majeure means an external event that could not be foreseen and could not be prevented, in particular: acts of nature, natural disasters, extreme weather conditions, epidemics and pandemics and related decisions of public authorities, states of emergency, acts of war, acts of terror, riots, general strikes, failures of critical infrastructure, and administrative decisions preventing the Event from taking place.
3. The occurrence of force majeure does not give rise to any claim against the Operator for damages or for reimbursement of costs other than those provided for in § 12.

§ 17. CLIENTS WHO ARE NOT CONSUMERS

1. This paragraph applies only to Clients who are not Consumers.
2. The Operator's liability under statutory warranty and guarantee is excluded to the fullest extent permitted by law.
3. The Operator's liability is limited in accordance with § 13(3).
4. Disputes shall be resolved by the Harju Maakohus (Harju County Court) in Tallinn, Republic of Estonia.
5. The governing law is Estonian law, excluding the United Nations Convention on Contracts for the International Sale of Goods.
6. The Operator is entitled to withdraw from the contract within 14 days of its conclusion without giving reasons, returning any performance received.

§ 18. FINAL PROVISIONS

1. The law governing the agreement for the provision of the Service is Estonian law. In accordance with Article 6(2) of Regulation (EC) No 593/2008 (Rome I), the choice of law does not deprive a Consumer of the protection afforded by mandatory provisions of the law of their country of habitual residence. The law governing the Participation Agreement is determined by the Organiser in the Event Rules.
2. In accordance with Article 18 of Regulation (EU) No 1215/2012 (Brussels I recast), a Consumer may bring proceedings against the Operator before the courts of the Member State of their domicile or before the Estonian courts. The Operator may bring proceedings against a Consumer only before the courts of the Member State of the Consumer's domicile.
3. Out-of-court resolution of consumer disputes. A Consumer may in particular make use of: a) the Estonian Consumer Disputes Committee (Tarbijavaidluste komisjon) at the Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet), Endla 10a, 10122 Tallinn, www.ttja.ee; b) the European Consumer Centres Network (ECC-Net) office competent for the Consumer's country of residence; c) in the Republic of Poland, the regional inspector of the Trade Inspection or the district (municipal) consumer ombudsman. Use of these procedures is voluntary.
4. These Terms are made available free of charge on the Website in a form allowing them to be retrieved, reproduced and stored.
5. Where language versions differ, the version in the language in which the Client concluded the contract prevails.
6. Where these Terms conflict with the Event Rules, these Terms prevail in respect of ticket sales and refunds, and the Event Rules prevail in respect of attendance at and conduct on the premises of the Event.
7. The Operator is entitled to amend these Terms for valid reasons: changes in the law, changes in the scope or manner of providing the Service, changes in payment methods, safety considerations, or the prevention of abuse. Notice of any amendment is published on the Website 14 days in advance.
8. Orders placed before an amendment takes effect are governed by the Terms in force on the date the Order was placed.
9. The invalidity of any provision does not affect the validity of the remaining provisions.